Accidents Happen – non fault solutions to keep your customers moving

Accidents Happen is committed to working with quality repairers across the UK, delivering a non-fault accident solution that offers a superior customer experience whilst enhancing your business.

If your customer has been the victim of a non-fault accident, we will handle the entire claims process on their behalf, ensuring that their experience with Accidents Happen is both hassle and cost free, and sees them return to you, time and again.

The services we can offer your customers:

• ‘Like for like’ vehicle replacement
• Credit repair
• Access to a panel of personal injury solicitors working on a ‘no win, no fee’ basis.

The benefits of working with Accidents Happen:

• We handle all initial calls for new claims reported by you
• A dedicated claims handler will ensure that your customer’s claim is handled smoothly and that they are kept informed throughout
• We ensure the timely communication of a decision to both you and your customer
• A hire vehicle will be delivered to your customer at an agreed time and location
• We issue the repair instruction to you, agreeing the scope and cost of the work to be carried out at competitive labour rates
• A dedicated account manager will work with you, helping to develop and grow your business.

To find out more about working in partnership with Accidents Happen please call 0800 111 6264, or email info@accidentshappen.co.uk.