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Broker to refer Credit Repair opportunity to Accidents HappenYes
- Accidents Happen ensures that liability lies with the third partyYes
  - Accidents Happen to provide a Credit Hire vehicle?YesNo
    - Accidents Happen unable to assist
    - Accidents Happen accept or reject the Credit RepairYesReject
      - Accidents Happen unable to assist
      - Is the customer happy to proceed?Yes No
        
        Accidents Happen unable to assist
        
        Our engineers will determine if the vehicle is repairableRepairable Total Loss
        
        Accidents Happen to provide a replacement vehicle only
        
        Repairs are authorised to approved repairer with full assessment and pricing details

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